March 17, 2026 All Articles

Meet the Speaker: Christy Cheung, Group Head of People & Culture, ARCC Holdings

We are delighted that Christy will be speaking in Singapore as part of our Wellbeing at Work Summit Asia this April. We caught up with her to see how she’s feeling in the runup to the event.

I’m doing well, thank you. It has been an exciting time for me professionally as I currently lead People & Culture transformation across multiple markets in Asia.

In my role, I work closely with leadership teams across Singapore, Malaysia, China, and Hong Kong to align people strategies with business growth. At the same time, wellbeing has become an increasingly important topic in leadership conversations, and I’m glad to see more organisations recognising that sustainable performance must start with healthy and engaged employees.

One of the biggest challenges is balancing high performance expectations with sustainable work practices. Many organisations in Asia are still navigating fast business growth, which can sometimes create pressure on employees.

Another challenge I often see is cultural differences across markets. Having worked across Asia, the UK, and the US, I’ve seen that wellbeing cannot be approached with a one-size-fits-all strategy. Leaders need to understand local expectations, communication styles, and support systems to create initiatives that genuinely resonate with employees.

Many companies are embedding wellbeing into leadership development programmes, performance management conversations and organizational culture initiatives.

In my current organisation, we have focused on building a stronger culture of accountability, ownership, and open communication, which creates a healthier working environment where employees feel more supported and empowered.

For me, this belief comes from my experience working across many industries including hospitality, technology, and real estate investment. 

In these sectors, I have seen firsthand that when employees feel supported and valued, they naturally deliver better service, stronger collaboration, and higher performance.

As HR leaders, our role is not just to manage policies. It is to create an environment where people feel supported, valued, and trusted, they bring their best energy and ideas to work. For me, wellbeing isn’t just about programmes. It’s about building a culture where people feel they belong and can grow.

AI is increasingly influencing how organisations operate, particularly in areas like data analysis, workflow automation, and decision support.

From a people perspective, the most important thing is helping employees understand how technology enhances their work rather than replaces it.

In many organisations, the conversation has shifted toward skills transformation and adaptability. Leaders must create opportunities for employees to develop new capabilities so they feel confident navigating technological change

One challenge I see emerging is what I call “change fatigue.”

Over the past few years, employees have gone through rapid changes in the workplace with digital transformation, new work models, and evolving expectations from employers.

As leaders, we must be more intentional in creating clear communication, trust, and psychological safety, so employees feel supported through these transitions.

I believe there are three priorities:

First, leadership capability – Managers have the greatest influence on employees’ daily wellbeing.

Second, sustainable performance systems – Organisations must design performance frameworks that drive results while maintaining employee engagement.

Third, culture and belonging – Employees today want to feel connected to the organisation’s purpose and values.

Yes, I do believe investment is increasing, but organisations are becoming more strategic about it.

Senior leadership teams now want to understand how wellbeing initiatives contribute to employee engagement, retention, and organisational performance.

As HR leaders, we need to demonstrate that wellbeing is not just a benefit programme which is a key driver of long-term business success.

In my current organisation, we are working to embed wellbeing into our broader people and culture transformation.

We have been focusing on building a strong performance culture while also encouraging open communication and trust between leaders and employees.

By aligning leadership behaviours, performance expectations, and organisational values, we aim to create a workplace where people feel supported to perform at their best.

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